5 Things I Wish I'd Known About Corporate Negotiation Trainers Before Hiring One
June 20, 2023
In the grand tapestry of the corporate world, negotiation stands as a crucial thread, weaving through every aspect of business - from deals and contracts to employee relations. The significance of effective negotiation can't be overstated; it is the fulcrum on which profit margins, business relationships, and overall corporate success balance. In my journey, I learned a lot about corporate negotiation trainers, their roles, their importance, and some critical considerations before hiring one. This post distills these into five key insights.
The first observation revolves around the striking diversity among corporate negotiation trainers. Akin to the various schools of thought in philosophy, trainers bring their unique approaches to the table, significantly shaped by their past experiences, academic backgrounds, and personal styles. Some might emphasize a collaborative approach, drawing from the Harvard Negotiation Project's principles, while others might lean towards a more competitive, game-theory-oriented strategy. The key here is aligning the trainer's approach with your corporate culture and what you want out of the negotiation process.
Secondly, the relevance of a trainer's industry experience came as a revelation. Initially, I presumed negotiation skills to be universally applicable, much like mathematical concepts or principles of physics. However, the nuances of each industry's negotiation landscape became increasingly apparent. Trainers with experience in your specific industry can offer insights tailored to your unique circumstances, bringing a marked advantage. This facet makes the difference between a generic negotiation strategy and a finely tuned one, calibrated to your industry's intricacies.
Thirdly, it is essential to understand that a negotiation trainer's role is not limited to mere provision of theoretical concepts. Indeed, the trainer should facilitate practical drills, mock negotiations, and real-time feedback, creating a comprehensive learning experience. Drawing upon the concept of Experiential Learning Theory proposed by David A. Kolb, learning is most effective when it involves a concrete experience followed by reflective observation, abstract conceptualization, and active experimentation. The real value of a corporate negotiation trainer thus lies in their ability to orchestrate this cycle of experiential learning.
The fourth insight is about the value of ongoing support. Initial training sessions are indeed important, but negotiation skills, like a fine wine, mature with time and practice. Hence, post-training follow-ups and regular check-ins are invaluable for reinforcing concepts and addressing specific issues that might arise. The trainer should be seen as a long-term partner in your negotiation journey, not just a temporary coach.
Lastly, the importance of a trainer's adaptability surfaced. The corporate world is an ever-evolving arena, with fluctuations in market dynamics, changes in laws and regulations, and shifts in consumer behavior. A great negotiation trainer stays abreast of these developments and adapts their training methodologies accordingly. They are not just echoing negotiation principles from the past but are dynamically interpreting and applying them to the present context.
In summary, hiring a corporate negotiation trainer is not a decision to be taken lightly. It requires careful consideration of their approach, industry experience, practical training methods, commitment to ongoing support, and adaptability. As you deliberate on this decision, bear in mind the profound words of Chester L. Karrass, a leading authority on negotiation: "In business, you don't get what you deserve, you get what you negotiate." A well-chosen negotiation trainer can equip you to navigate this realm effectively, securing the best possible outcomes for your business.