Ask These Questions to a Corporate Negotiation Trainer to Choose the Right One for Your Business
May 30, 2023
In the intricate world of corporate affairs, negotiation skills aren't just a luxury; they are a necessity. Negotiation, as a specialized field, is as much an art as it is a science. It requires not only natural talents but also acquired knowledge, and where better to seek it than from an accomplished Corporate Negotiation Trainer? But with a plethora of options available, how does one indulge in discernment and cherry-pick the most competent one? That's where the art of asking the right questions comes into play.
To evaluate the ability of a Corporate Negotiation Trainer, it is crucial to understand the background of their expertise. An inquiry into their educational background and professional experience forms the initial step. As Sun Tzu, the famous Chinese military strategist and philosopher, rightly said, "If you know the enemy and know yourself, you need not fear the result of a hundred battles." In the context of corporate negotiation, understanding the trainer's forte can help align their skills with your business's specific negotiation needs.
Knowledge of the trainer's experience in industries similar to yours is also valuable. The interdisciplinary nature of negotiation means that a trainer with experience in a related field will bring a unique perspective, often enriched with industry-specific insights. This is analogous to finding a solution in multi-dimensional space in mathematics, where the answer lies in successfully navigating through various dimensions of industry-specific challenges, market dynamics, and stakeholder expectations.
An inquiry about the trainer's methodology is also prudent. In the world of pedagogy, there is a constant evolution of teaching methodologies, each with its own unique set of pros and cons. Techniques such as the 'Harvard Method' of Negotiation emphasize 'principled negotiation' or 'negotiation of merits'. This approach encourages negotiators to seek mutual gains wherever possible and insists that the parties involved base the result on some fair standards independent of the will of either side.
In contrast, the 'Win-Lose' method, based on Game Theory, revolves around the idea that in negotiation, one person's gain is another's loss. This zero-sum approach, while effective in certain scenarios, may not always be suitable for long-term business relationships.
Therefore, understanding the trainer’s preferred methodology will help determine if their approach aligns with your company’s negotiation philosophy and goals.
Moreover, it's vital to assess how well the trainer customizes their program to your company's needs. The world of corporate negotiation is as diverse as the business landscape itself. Certain sectors might demand an aggressive negotiation style, while others might require a more amicable approach, emphasizing relationship-building. As the Pareto Principle or the 80-20 rule suggests, 80% of the results come from 20% of the causes. In the context of negotiation training, the '20%' relates to customization to meet the company's specific requirements.
Finally, one must not overlook the importance of references and testimonials. While they may seem trivial compared to the trainer's qualifications or methodologies, they represent a reflection of their work in a real-world scenario. These testimonials, akin to customer reviews in economics, provide valuable information about product quality and customer satisfaction, thereby reducing information asymmetry between the buyer and the seller.
Choosing a Corporate Negotiation Trainer is an investment, both in terms of time and capital. It must be approached with the same rigor and meticulousness as any other strategic business decision. The questions outlined here serve as a guide to this decision-making process. Each question targets a specific facet of the trainer's qualifications, methodologies, customization abilities, and track record. By asking these questions, you can ensure that you select a Corporate Negotiation Trainer who will provide the best return on investment for your company. After all, as Benjamin Franklin rightly pointed out, "An investment in knowledge pays the best interest."